Aims and scope

The The Journal of Global Hospitality and Tourism Technology is a bridge between academia and industry through the intellectual exchange of ideas, trends and paradigmatic changes in the fields of hospitality and tourism, IT, innovation and e-business.

The journal offers a platform for scholars and operators to document the impact and influence of technology on hospitality and tourism industries. Some of the key topics it covers include:

  • Artificial intelligence
  • Augmented Reality/Virtual Reality applications (AR/VR)
  • Automation and Robotics
  • Big data analytics
  • Biometric applications
  • Blockchain/cryptocurrencies
  • Business intelligence visualization
  • Chatbots in hospitality and tourism
  • Cross-Cultural differences in IT use
  • Digital asset management
  • Digital marketing of hospitality and tourism organizations
  • Digital transformation
  • E-governance
  • eLearning in hospitality and tourism
  • E-Marketplaces, electronic distribution channels, or e-Intermediaries
  • E-Procurement
  • E-Word of Mouth (e-WOM)
  • GPS and Location-based services
  • ICT and over-tourism
  • ICT and tourism in remote destinations
  • Internet of Things
  • Internet or e-commerce business models
  • IT control and preparation for disaster
  • Mobile/Wireless technologies in commerce
  • Radio Frequency Identification applications
  • Recommender systems and personalization
  • Relationship Development and Retention
  • Revenue management and technology
  • Security of transactions
  • Self service technologies
  • Service-Oriented Architecture of business systems
  • Smart tourism and smart destinations
  • Smartness and urban tourism
  • Social dynamics of e-communication
  • Social media marketing and management
  • Technologies for education
  • Technologies for sustainable hospitality operations
  • Technologies for sustainable tourism development
  • Technology and heritage tourism
  • Technology and rural tourism development
  • Technology and sustainable tourism
  • Technology and tourism impacts in destinations
  • Technology in New Product Development
  • Voice-activated technologies
  • Website design and evaluation